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9:10 pm
February 10, 2010
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HMSPANEL™
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Post edited 9:14 pm – February 10, 2010 by HMSPANEL™
I am seeing more support requests coming in regarding file permissions not allowing changes through File Transfer Protocol (FTP). I have now created a knowledge base article that better explains the causes and the fix for this here: http://support.hmspanel.com/in…..rticle=191
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1:45 pm
January 13, 2010
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HMSPANEL™
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Post edited 1:49 pm – January 13, 2010 by HMSPANEL™
To answer your question properly yes, we will have to re-install HMSPANEL and start fresh. My apologies for not getting this clarified with you prior to this installation.
If your licensed domain will be utilizing another application/script, then yes, HMS should not be installed on it. We will have to install HMS on some other domain and then add a new client account and add this domain you want to run the script from.
Is there a chance that you could re-load the OS? We can re-install HMSPANEL for you at no extra charge.
HMSPANEL Software Co.
echols said:
Hello,
I also have some questions regarding this as we recently installed HMSPANEL and we have a related question.
The domain we choosed for our HMSPANEL licensed domain is a content management site that we are launching, with its own application that will be hosted under 'htdocs'.
Should I not have had HMSPANEL installed to this domain, but rather a different domain, and then create a new 'client' to host this domain itself?
I'm asking because I gather from reading here that the existing contents of the htdocs directory need to stay in place, however, I'm afraid of them conflicting with my application (and assuming that a generic 'client' would have a blank htdocs directory).
Please let me know how we should proceed. If your opinion is to separate the domains, is the software easily modified to accomodate this request, or do we have to start all over?
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1:41 pm
January 13, 2010
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echols
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Hello,
I also have some questions regarding this as we recently installed HMSPANEL and we have a related question.
The domain we choosed for our HMSPANEL licensed domain is a content management site that we are launching, with its own application that will be hosted under 'htdocs'.
Should I not have had HMSPANEL installed to this domain, but rather a different domain, and then create a new 'client' to host this domain itself?
I'm asking because I gather from reading here that the existing contents of the htdocs directory need to stay in place, however, I'm afraid of them conflicting with my application (and assuming that a generic 'client' would have a blank htdocs directory).
Please let me know how we should proceed. If your opinion is to separate the domains, is the software easily modified to accomodate this request, or do we have to start all over?
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11:42 pm
January 12, 2010
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hardeep
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Thank you, this is what I needed to know.
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11:34 pm
January 12, 2010
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HMSPANEL™
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Post edited 11:37 pm – January 12, 2010 by HMSPANEL™
Hello Hardeep and welcome aboard!
1) You do not want to delete the "htdocs" folder alone as this is the "htdocs" for your main domain. This "htdocs" folder contains system files that are required by HMSPANEL. Just leave the sub-folders underneath the "htdocs" folder intact as again, these are critical. Just upload your new files and folders right under the "htdocs". To connect via FTP you will need an ftp client (I am sure you have one already) and you will have to use the master FTP credentials which can be obtained from your HMSPANEL control panel. These credentials are separate from your server's root username and password.
2) For webmail use http://www.domain.com/webmail where domain.com is the domain you want to launch webmail for.
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11:24 pm
January 12, 2010
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hardeep
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Hello Forum,
I just installed HMSPANEL and I was wondering if someone could help me resolve a couple of issues:
1 – My ftp login information for my main domain is not the same user and password that installed the software, and therefore it is not allowing me to modify/delete the HTDocs so that I can install my site. Which username and password should I be using?
2 – mail.domain.com is saying that there is a license error
Thank you!
Hardeep
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